While smart phones have changed how many of us socialize and consume information, the way businesses use “technology” is never a ‘one size fits all’ game.

One of the best aspects of Mitel’s solutions and services are the three distinct and innovative ways their communication platforms support the needs of different business models and industries…

• MiCloud Connect (built on Google’s Cloud) moves communication and collaboration to the cloud with confidence. Featuring collaboration to make teams more productive, enhanced customer experience tools, global presence and improved business intelligence with integrations, you can confidently connect your business communications in the cloud.

• MiCloud Flex is just that, flexible. Not every business can move to the cloud for compliance and security reasons, but they still want to take advantage of key cloud features such as triage capabilities, ring groups, CRM integration and data redundancy. A private cloud environment provides the on-site controls of self-management combined with advanced features only found in the cloud.

• MiVoice Connect brings together all your communications and collaboration tools into one simple interface that is housed, managed and controlled by your team on-site. Quickly and easily find contacts, check their availability, and connect with them via phone, IM, video, desktop sharing or conference calling, without having to open a separate window or log in to new applications.

Mitel has business communications covered… Let’s talk about the unique needs of your organization.

Jeff Nolte is President and CEO of CTS, a leading Voice and IT services provider based in Millersville, Maryland. He may be reached at (800) 787-4848 or jnolte@ctsmd.us. Visit: www.ctsmd.us.