TYSONS, Va.--(BUSINESS WIRE)--Cvent, a leader in meetings, events and hospitality software, was named the winner of a Silver Stevie® Award in the Customer Service Team of the Year category for the 14th Annual International Business Awards. The International Business Awards are the world’s premier business awards program. Cvent was selected from a record total of more than 3,900 nominations from organizations of all sizes and industries in a wide range of categories.
“At almost every event that I attend, I’m greeted with customers telling me about their phenomenal experiences with our Customer Services team,” said Reggie Aggarwal, founder and CEO of Cvent. “The award is a credit to the members of our team who continue to provide our customers with the highest level of service possible. I am very proud of them.”
Stevie Award winners were determined by the average scores from more than 200 executives worldwide who participated on 12 juries. Cvent was selected because of the company’s exemplary customer service team and the feedback of Cvent’s customers. Since January 2016, feedback from over 14,569 Cvent customers was collected, resulting in a 95% satisfaction rate.
“The IBA judges from across the world were highly impressed with the nominations they reviewed this year. With the level of achievement documented in the nominations from 60 nations, the Stevie Awards are proud to honor organizations that demonstrate a high level of achievement in a variety of industries” said Michael Gallagher, president and founder of the Stevie Awards. “We look forward to sharing many of these stories with people around the world over the coming months, through the Stevie Awards blog and social media channels, with the hope to inspire others to high achievement.”
More information about The International Business Awards and the lists of Stevie Award winners are available on their website.
About Cvent, Inc.
Cvent, Inc. is a leading cloud-based enterprise event management company, with tens of thousands of customers and nearly 2,700 employees worldwide. Cvent offers software solutions to event planners for online event registration, venue selection, event management, mobile apps for events, email marketing, and web surveys. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions. Cvent solutions optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events. For more information, please visit Cvent.com, or connect with us on Facebook, Twitter or LinkedIn.